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#ZOOM PHONE CALLS CODE#

Max Wait Time: This is the maximum wait time before the call is handled as specified in the settings below (When a call is not answered). Use the up/down arrows to move to the preferred order. After selecting this option, edit the Call Handling Zoom Applications setting to specify the sequence the calls should ring in. Select Sequentially to ring the Zoom app and devices one at a time. After selecting this option, edit the Call Handling Zoom Applications setting to specify which devices to ring on. Select Simultaneously to ring the Zoom app and specified devices at the same time.Once you've customized your Business Hours, the Closed Hours section will display beneath.Ĭall Handling Zoom Applications selection: Click Edit to turn on/off the Zoom Applications toggle to determine which apps you want to receive calls on the Zoom desktop client and mobile app.Ĭall Handling Ring Mode: You can only have one call handling ring mode for all hours specified. Click Edit to customize the days/times you're available to answer calls. Business Hours: The default for business hours is 24 hours/day, 7 days/week. The descriptions for each sub-section are detailed under Business Hours unless there is a difference that needs to be noted.Ī. There are three main sections: Business Hours, Closed Hours (not pictured) and Holiday Hours.

#ZOOM PHONE CALLS CODE#

Area Code: Do NOT change the Area Code from the default of 734, 313 or 810. Country/Region: Do NOT change the Country/Region from the default of United States.Į. Outbound Caller ID: Instructions for changing your Outbound Caller ID can be found in the Zoom Phone Quickstart Guide.ĭ. Emergency Address: Instructions for adding or changing your Emergency Address can be found in Day 1 Setup Tasks.Ĭ. Site, Package, Number & Extension Number: These settings cannot be edited.ī.

Mobile app settings that can be changed include location permission and video greetings.Ĭhanging Phone Settings in the Zoom Portal General SettingsĪ.

Changing Phone Settings in the Zoom Mobile App.

Audio settings that can be changed include speaker, microphone, and ringtones.

Desktop app settings that can be changed include location permission, hiding calls and video greetings.

Changing Phone Settings in the Zoom Desktop App.Zoom profile settings that can be changed include time zone and preferred name display.Other settings that can be changed include PIN selection, blocked call handling, and language selection.Call delegation provides an easy way for phone users to assign others to handle calls on their behalf.Call handling settings that can be changed include business, closed and holiday hours, how calls are routed and voicemail.

General settings that can be changed include your emergency address, outbound caller ID, country and area code.

Changing Phone Settings in the Zoom Portal.

The majority of Zoom Phone settings are changed in the Zoom Portal, however, there are some settings that can be changed in the Desktop App or the Mobile App.